Transport Document Printing Facility US

These Transport Document Printing Facility terms (“Terms”) set out the terms on which Maersk A/S (“Maersk”) will provide electronic document printing facilities. 


1. Use of the Document Printing Facility 

Use of the Document Printing Facility

1.1  The Maersk Electronic Document Printing Facility is a Protected Service, and the terms below are a set of Special Terms, as defined by the Maersk Registered User Terms which are available at  The Registered User Terms are hereby expressly incorporated in to these Terms by reference and these Terms should be read in conjunction with the Registered User Terms. 

1.2  Maersk will use reasonable efforts to make available to the Registered User, at , by email or otherwise in electronic form, data for printing waybills and / or bills of lading at the Registered User’s printer (‘Document Printing Facility’) in accordance with the procedures from time to time in use by Maersk.  Maersk is entitled at its discretion to terminate or suspend the Maersk Electronic Document Printing Facility to any or all Registered Users at any time.


2. Printing 

2.1 When electronic data is made available to print a waybill or bill of lading, Maersk will notify the Individual User who at that time is shown in Maersk’s records as being entitled to print it. The Registered User shall ensure that:

2.1.1 the electronic data provided by Maersk is not altered or used except as provided for in these Terms.

2.1.2 it is printed at the Registered User’s printer as soon as reasonably practicable:

(a)  in the case of a waybill, onto a blank Maersk waybill form or good quality plain white paper;

(b)  in the case of a bill of lading:

-  using only the print functionality of IRM Client for Adobe Reader software, unless Maersk has first agreed expressly and in writing that the IRM Client for Adobe Reader is not required; and

-  onto a blank Maersk bill of lading form.

Delay in printing may prejudice Maersk’s position in relation to third parties.

2.1.3 any waybill or bill of lading once printed:

(i)  is legible, showing the complete contents of the document without distortion or addition in correctly centred portrait orientation, and is appropriately aligned and set out for the relevant paper size;

(ii)  accurately and fully reflects the relevant waybill or bill of lading appearing in electronic form at

2.2 If any document which is printed (whether or not in full) pursuant to the Document Facility does not comply with any part of clause 2.1.3 above, or if any electronic data is made available to the Registered User in error, the Registered User shall immediately contact Maersk and comply with Maersk’s instructions in relation thereto. If there is any inconsistency between a waybill or bill of lading that is printed and the one appearing in electronic form at, the latter shall prevail.

2.3 If Maersk provides blank bill of lading forms, the Registered User shall ensure that:

2.3.1 Individual Users only print onto such forms electronic data which they have received at and which they are authorised by the procedures from time to time in use by Maersk to print;

2.3.2 the number of attempts to print an original does not exceed the number of originals shown on the face of the bill as having been issued. If for technical reasons (for example, difficulties in printing) more attempts to print are required, the express prior written authority of Maersk must be obtained. This will be at Maersk’s absolute discretion, which in any event will be conditional on (i) Maersk receiving a letter of indemnity in the form required by Maersk, signed by the Registered User and (ii) any paper document which is to be replaced pursuant to such authority having first been destroyed.


3. Use of Electronic Data 

3.1  Maersk provides  Electronic Document Printing Facilities  for the sole use of the Registered User and Individual User(s) to whom it is made available. Any other use of electronic data provided via its Electronic Document Printing Facilities including copying and forwarding, whether or not permitted by these Terms and / or the procedures from time to time in use by Maersk, is at the Registered User's sole risk and responsibility.

3.2  If requested by the Registered User, Maersk may at its sole discretion agree to make available to another registered user ("the Nominee") some or all of the data which it provides via its Electronic Document Printing Facilities. This will be at the Registered User's sole risk and responsibility, and any blank waybill or bill of lading forms required by the Nominee should be obtained from Maersk direct, not by the Registered User.

3.3  The Registered User shall indemnify and hold harmless Maersk and its affiliates, associates and agents against any claims, losses, actions, proceedings, damage or liabilities whatsoever (including damages or compensation paid by them to compromise or settle a claim) and all legal costs or other expenses, suffered by them as a result of:

(i) the Registered User and / or an Individual User making available to another person any electronic data provided by Maersk, or copy thereof;

(ii) Maersk making available electronic data to a Nominee pursuant to clause 3.2 above.


4. Maersk Waybills or Bill of Lading Forms 

All blank bill of lading forms shall remain the property of Maersk until printed pursuant to these Terms. The Registered User shall:

4.1.0. provide an acknowledgement of receipt of all blank bill of lading forms, received from Maersk, based on their Box Unique Numbers (“BUN”);

4.1.1 record and keep a log of all blank bill of lading forms received based their BUN or the alphanumeric blue tracking numbers (serial numbering) located at the foot of each blank form.

4.1.2 regularly keep and log inventory of their stock of blank bill of lading forms. Further instructions in this regard may be provided by the local Maersk office.

Furthermore the Registered User shall ensure that blank bill of lading forms:

4.2.0 are used only in accordance with these Terms;

4.2.1 are not altered, except by an Individual User printing electronic data provided by Maersk pursuant to these Terms;

4.2.2 are kept securely to provide appropriate protection against use otherwise than in accordance with these Terms, and any breach or suspected breach of security (including but not limited to loss or theft even if temporary) shall be reported to Maersk immediately;

4.2.3 are returned to Maersk immediately following termination of the Registered User’s use of the Maersk Electronic Document Printing Facility.

4.3 Although not printed by Maersk, the waybill or bill of lading to which the electronic data relates is issued by Maersk. Only Maersk and its authorised representatives have authority to issue, sign, mark or alter any such document on behalf of Maersk.


5. Registered User's Authority 

The Registered User warrants that:

5.1 he is entitled to receive the original(s) of any waybill or bill of lading which he prints;

5.2 he agrees and accepts that it shall be deemed a “Merchant” as defined in the Maersk’s Terms for Carriage available at

5.3 should the Registered User not be the Shipper under the Transport Document, he has the authority to accept these Terms on behalf of the Shipper.


6. Law and Jurisdiction 

6.1 The parties agree that these Terms shall be governed by and construed in accordance with the General Maritime Law of the United States and, to the extent not inconsistent therewith, the laws of the State of New York, except the choice of law rules of either. Any dispute arising out of or in connection with it shall be subject to the exclusive jurisdiction of United States District Court for the Southern District of New York.


Hardware and Software Requirements

Electronic Document printing only requires:

1. Security Access 

2. Min. 5.0 Internet Explorer or 1.00 Mozilla browser 

3. Adobe Reader 6.0 or 7.0 (latest Adobe version)

4. Internet Access

5. Printer must be supported by Adobe Reader and should be 300 – 600 DPI for good quality.